We’re Moving – You’re Invited to My Virtual Housewarming Party :)

moving-office

Hi! This is just a quick message to say thank you so much for reading my blog and to announce we’re shifting to a new home. A new Internet home that is!

In an effort to bring you more informative, in-depth and interesting discussions, I am moving the blog to http://www.paulkeijzer.com

The new blog will feature more posts per week, more insights and more resources. My aim is to share with you all the leadership and talent management tactics I’ve learned over the past 15 years working all over Asia for renowned organizations.

I would be honored if you joined me in my new place and came to my virtual housewarming party. Please click here www.paulkeijzer.com and sign up to the blog to receive free weekly updates.

See you over there!

-Paul Keijzer

5 Steps to Get your Company Rated Highly on Glassdoor

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Glassdoor is an online employment portal that lets employees rate the companies they work for on multiple criteria like compensation, culture, CEO’s effectiveness and more. Its ratings model is unique because, unlike corporate research publications, Glassdoor’s company ratings are completely crowdsourced. This opens up a goldmine of opportunities for companies to get on Glassdoor’s radar as a great place to work. So how can you leverage this aspect of Glassdoor to get your company rated as a cool place to work?

Benefits of Glassdoor

  1. Glassdoor offers multiple awards and badges that add to a company’s prestige. Awards and publications by Glassdoor include: Best Places to Work, Highest Rated CEOs, Top Companies for Career Opportunities, Top Companies for Work-Life Balance, and more. Companies can, and do, showcase these badges on their website to build their credibility.
  2. Glassdoor’s reports are quoted in mainstream media outlets such as the Huffington Post, Forbes, Techcrunch and more. Such worldwide exposure affords companies free publicity.
  3. Companies featured on Glassdoor with positive reviews tend to attract top talent. Qualified candidates want to work for companies that existing employees speak well of in a public forum.
  4. Companies gain access to unbiased employee reviews and can see competitive insights which help them tweak their talent and recruitment strategies.

Glassdoor Badge

How to Get High Ratings on Glassdoor
Assuming that you have laid the ground work in establishing a great company culture and people enjoy coming in to work at your company, you can encourage your employees to participate on Glassdoor using the following steps:

Step 1: Sign Up For a Free Employer Account
You can sign up for a free employer account which will help you see who’s viewing your company’s profile, allow you to update your company information and recruit top talent.

Step 2: Ask Employees to Sign Up For Glassdoor Using Facebook
Ask your employees to sign up for Glassdoor’s Facebook app. Glassdoor integrates with Facebook to help people find out which friends are working in which company. Even though all reviews are anonymous – an important point to stress to your employees – Facebook activity may show up in users’ newsfeeds. This will help encourage more people to sign up since their peers are doing so.

Step 3: Ask Employees to Write an Honest and Balanced Review
Since Glassdoor allows “only one company review per employee a year”, do make it count! Encourage employees to voice their opinion on what it’s like to work at your company so that others may benefit from their years of experience. Help employees understand that you are building the company’s culture together, since what they write will shape the opinion of future employees. You can even convert this into an annual event, where all employees write or update their company’s review on Glassdoor every year. This way, your company’s reviews are always fresh and of value to prospective candidates.

glassdoor_review

Step 4: Respond to All Reviews
When you respond to reviews – both positive and negative – you get a chance to showcase your company’s transparent approach and communicative nature. Future job candidates will see you as a company that actively listens to and responds to feedback. While responding to reviews, ensure your tone stays positive and that you remain transparent.

Step 5: Share Reviews on Social Networks and with Media Outlets
Once your reviews and responses are in place, it’s time to get promoting! Share the reviews on all your social networks and encourage your employees to do so too. Send your company ratings to your local media and write a press release to encourage them to find an angle on your company’s story. For example, if many of your employees say that the food/catering is awesome at your company, that could be a “hook” that journalists can use to write about your company as a great place to work.

Glassdoor won a webby award for the “best employment site 2012”. Its various reports continue to be highlighted publicly in the media and are fast becoming a resource for finding insider information about any company. Now is the time to claim your company profile on Glassdoor and take control of it. After all, which other mainstream job site offers you crowdsourced ratings that you can use to your advantage?

Is your company on Glassdoor? Do you think employees reviews can help your organization become known as a great place to work or would it open Pandora’s Box? Do share your thoughts in the comments below.

– Paul Keijzer

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Top 5 Morning Activities that Successful Leaders Do While Still in Bed

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Do you reach for your smart phone as soon as you wake up? If you answered ‘yes’, you’re not alone. According to a 2013 study by IDC and Facebook, 4 out of 5 people reach for their smartphones within 15 minutes of waking up. However, most of the world’s successful leaders are not just waking up super-early, but are spending their time on very different morning rituals.

Successful leaders, such as Tim Cook (Apple), Bob Iger (Disney), David Cush (Virgin) and plenty of others are all up and ready to go by 4:30 in the morning! So just what morning activities do successful leaders do during the pre-dawn hours that provides them with such pep? Here are my favorite top 5 morning rituals to do before you even get out of bed:

1.    Center your Thoughts
The power and benefits of meditation (or prayer or affirmations) have been promulgated extensively. Spend a few minutes to quieting your brain chatter and then visualize how you want to feel. Take this time to consciously feel grateful, blessed, empowered, confident and at peace. End with focusing on what success might look like for you today – I promise you that your day will rock!

2. Start your Day with a Dopamine Rush
Exercising early in the morning gives you a sense of achievement, gets the ‘be happy’ hormones (endorphin and dopamine) in your system, and readies you to conquer anything that life can throw at you. But wait, are you wondering what exercises you can do without even getting up from bed? Look no further than yoga! Some basic yoga stretches are all you need to build strength, relieve stress and have a happier disposition. Try out these yoga in bed poses for inspiration.

3. Wipe the Slate Clean
Your REM sleep is essential in restoring mental functions. The information consolidation theory of sleep is based on cognitive research that people sleep in order to process information that has been acquired during the day.  Sufficient sleep cleans your slate and allows you to start the day generally mentally sharper and gives you an opportunity to plan your day with greater clarity. And the good thing is that you get to wipe the slate and start anew every day!

4. Slay your Big Fear
One of the benefits of waking up early is that you have undisturbed quality time to slay your biggest fears and insecurities. We all have concerns that hold us back and make us procrastinate and doubt ourselves. Can you imagine how good your day is going to be if in those first few minutes of wake time you can conquer your fear and start your day with a firm resolve? Your day is already a success before it has even started for your colleagues!

5. Spend Time with Whoever or Whatever is Important to You
The best thing about being an early riser is that you get some quality time to be with someone important or spend time on something that is important for you. Starting early, visualizing and planning your day will give you tons of reward time. It will allow you to connect with your loved ones or take the time to leisurely think about all the stuff that keeps you charged.

Of course all of this only works if you still make your sleeping hours. Waking up early also means going to bed early. Do clock your 7 – 8 hours of sleep, as lack of sleep will reduce your emotional intelligence, increase cortisol levels, reduce your ability to learn and deal with stress and therefore, reduce your ability to lead. Successful leaders wake up early and then use that time to gain an advantage!

Are you a morning person or a night owl? Do share your morning ritual in the comments below and tell me what works for you and why.

– Paul Keijzer

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What Women Can Do To Succeed in the Pakistani Workplace

1.3This is the last blog on my Women@Work special. Over the past weeks I shared with you a number of insights on the state of gender diversity in corporate Pakistan; what female employees want from their employers, how Pakistani companies are living up to their expectations and how they can create more female friendly workplaces. In my last edition, I focus on what women can do to succeed in the Pakistani workplace. Can’t wait? Find out now by reading our full report or watch our 4 minute summary presentation.

As part of our Women @ Work study we also interviewed 30+ successful female managers and executives across all participating companies. Although each story is different there were some striking similarities. Some highlights:

Family Support is the Cornerstone of a Female Career
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Almost all women mention that support from their spouse and family is the key to their success. Spouses have to be progressive enough not only to support them in their endeavors but also to make a larger than normal contribution to the household and in some cases take over looking after the kids to facilitate their wives to travel and fulfill the sometimes required long hours.
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Mentors Help Navigate Tricky Waters
Every woman no matter how successful she has been has landed in situations that needed careful maneuvering. Mentors, either from within the company or sometimes from previous companies have been instrumental in managing these situations. All successful women interviewed could identify a person who they regard as a mentor and who have helped them through difficult career patches.

4.1Building a Network
Being able to build a strong network in the company of both female and male colleagues has paid successful women strong dividends. Networks are there to support, ask for advice, help to step in and create a larger support structure for a person to succeed. Successful female executives have stressed the importance of not letting the man run the “old boys’ network” but to go out and build a strong network in the company.

Focus on Delivering Results5.1
The most striking discovery was that all these successful women we interviewed condemned women who conformed to pre- conceived notions of a man’s view of a woman! Pakistani society cultivates strong opinions and biases towards working women and it is only your own performance that can change these views. Women should not be distracted by difficulties and should be willing to get out of their comfort zones and work in situations and jobs that make them uncomfortable and blow off everyone with their superb performance. Because at the end of the day it is only your performance that matters, not gender!

Women @ Work: What’s Next
Having completed the first ever gender diversity study in Pakistan you might be thinking ‘what next’?  We would love to hear your ideas as this is what we plan to do:

  1. We want to support companies in creating female friendly workplaces,
  2. Support women in maximizing their potential, and
  3. Understand drivers of gender diversity in more detail.

We do so because we believe that the world will become more tolerant and fair if more women have executive and leadership positions. But more importantly we do this because it just makes business sense! How so?? Read our full W@W report and find out! Or watch our 4 minute summary presentation.

– Paul Keijzer

How To Become A Female Friendly Workplace

Today is the third blog of the Women @ Work series. We spoke about how Pakistan has a long way to go in driving gender diversity, what women are looking for and how Pakistani companies are scoring against these expectations. Today, it is all about how organizations can create a Female Friendly Workplace, a workplace that genuinely believes in the value of a more gender diverse workforce and is committed towards creating it. Our research, backed by findings from all over the world, has provided us with a clear 5 step recipe:

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Step 1: Visible and Genuine Executive Commitment
The first step is for the organization’s leadership team to be convinced that having a more gender-balanced organization is simply smart business. It is not about being politically correct, or morally doing the right thing. It gives better returns.

In doing so the executive team has to be able to focus on the long-term benefits and not be swayed by the ‘naysayers’ that focus on short term issues such as maternity leaves and all kind of other gender related performance biases. The stronger position it takes on this the more successful any gender diversity initiative will have.

The executive team has to build a business case for gender diversity, set themselves an audacious goal (like doubling the number of women in 3 years at management level), come up with a solid actionable plan with key performance indicators and then go public. The last element is important as public commitment increases personal commitment levels, as well as it creates a platform for change in the organization.

Step 2: Setting the Foundation
As soon as the executive team has made a public and genuine commitment to enhance the participation of women in their organization, the company has to set its foundations. This includes:

  • Creating policies on matters such as equal opportunities, reward and sexual harassment to solidify their commitment
  • Adjusting HR processes on hiring, development, promotions and succession planning to ensure at a minimum that gender bias is reduced and possibly that women candidates are at least included in people decisions
  • Creating a safe and female friend work place by providing facilities that ensure the safety of female staff at all times and enables them to perform to their ability
  • Helping male colleagues and specifically male line managers to become aware of specific gender related barriers and how to create a supportive and female friendly work place

Step 3: Enabling Female Employees to Combine Work and Home
Pakistani society has not progressed to a point where it is acceptable for a woman not to be a home maker. As a result she always has to be able to manage the pressures that come with managing both home and work. For companies in Pakistan to be successful in their gender diversity initiatives it is important for them to extend their support in enabling women to do so and not make it a reason for women to leave after they have gotten married or have had children.

Companies should as much as possible create flexible work arrangements and allow, if required, employees to work from home allowing them to fulfill personal commitments. This flexibility should not only be offered to women but to all employees alike as to not create a visible distinction between gender in the organisation.

This approach also applies for the matter of maternity. The more a company is able to support women during their maternity leave and upon their return to the workplace the more women will stay. Providing child care facilities will not only support women in focusing on their work and therefore be more productive upon their return it will also create a tremendous loyalty from working mothers and be a ‘attraction magnet for other working mums.

Step 4: Maximizing potential
With the foundations and enablers in place it is time to focus on providing high performing women with specific support and opportunities. This can be done in the form of:

  • Assigning executive mentors and coaches
  • Nominating women for specific training and development opportunities
  • Creating networking occasions (with other women) in the company
  • Omen talent review sessions in which the senior leadership team reviews and agrees development interventions for high performing female talent

Step 5: Influencing the Outside World
The final step is to come out in the open and use the traction and success that you have generated inside the company to influence other companies and society. This can be done through:

  • Sponsoring of gender diversity initiatives and events,
  • Specific female candidate outreach and sponsoring programs,
  • Taking ownership of specific female friendly initiatives such as:
    o– Supporting women to came back to work after a long maternity break
    o– Launching part-time work or job-sharing initiatives

By publically supporting gender diversity initiatives you will not only position yourselves as the employer of choice for female talent and positively influence your company’s reputation, but you will also be able to influence society and more specifically spouses whose support is essential for any talented woman to go out there and join the workforce.

However, be aware, you can only do this if your house is in order and females in your company are indeed recognizing you as a female friendly workplace. Based on our survey of 14 leading companies in Pakistan only two companies would be able to do that at the moment. Others still have some way to go in creating the environment where women unequivocally will recommend their company as a female friendly workplace.

Read more about our Women @ Work Study 2013 or watch the 4 minute summary presentation.

Next week is the last blog in our Women @ Work series. In this we will focus on how women can drive their own success in managing their career. Keep on sharing your views and comments!

– Paul Keijzer

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Only 2 Out Of 14 Leading Pakistani Companies Are A Female Friendly Workplace

BusinessPeopleSilhouetteWomanLast week we launched our Women @ Work Pakistan 2013 report. We had some great responses and would like to thank you for your interest and support in moving the gender diversity agenda in Pakistan forward.

One of the key objectives was to find out what women in Pakistan are expecting from their employers and how some of Pakistan’s leading companies do against these expectations. The answer was almost a Maslowian pyramid of needs, with more than 50% of all women indicating that their first and foremost concern was a safe work environment and a strict enforced sexual harassment policy. Followed by the ability to look after personal and work commitments and being given equal career and development opportunities. 

More so, than in many other societies around the world, Pakistani women are supposed to be the homemakers. No matter whether she works or not this expectation doesn’t change. Due to these expectations she is looking for an employer who can provide flexible work arrangements. This doesn’t only include the possibility to have flexible start and end timings, but also the opportunity to fulfill personal commitments during the day and maybe work in the evenings or work from home. 

So how are Pakistan’s leading companies doing? First of all, female employees of the different participating companies gave their own employer significantly different score cards with the difference between the best and the least female friendly workplace a whopping 35%. Only 2 out of the 14 leading companies in Pakistan can be described as female friendly workplaces. 

Guess which element was the largest difference between the best and the worst…guess again…No, it was commitment from their leadership team in driving gender diversity. The best company got an A+ with 87% of the female participants agreeing and the worst scoring company got an E grade with only 27% of their female employees stating their leadership visibly supports gender diversity. 

The good news was that all female employees indicated that they were happy with the safe and secure work environment their companies provided them. They were significantly less positive about their employers’ ability to provide flexible work arrangements (only 50% have some sort of flexible work arrangements, mostly flexible office hours). Another issue raised by female employees was the lack of support from companies to help women transition back to the workplace after their maternity leave. This did not only focus on the absence of physical facilities (i.e. child care facilities close to the office) but also on more subtle attitude shifts towards returning women from the line managers and employers.  

I will be back next week sharing some best practices and insights in what Pakistani companies can do to become a female friendly workplace. If you don’t want to wait till then you can read the Women @ Work Report 2013 and watch a 4 minute summary presentation

See you next week and do share what you have done this week to advance the role of female leaders in your organisation

– Paul Keijzer

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Women @ Work in Pakistan : A Long Way To Go!

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Seven months ago we started on our journey to find out where gender diversity stands in Pakistan. The objective of this study was to gain insight into factors that are important to working women, to identify the best practices in place to support gender diversity and also to capture statistics on female participation in leading companies in Pakistan. We had a fantastic response and over 1000 females from 14 corporations across Pakistan participated.

Our Women @ Work 2013 report is now available. We will share with you the highlights through my blog posts over the next four weeks, but if you don’t want to wait you can read it now by downloading the full report or watch the 4 minute Women @ Work Presentation by clicking here

Many executives both men and women ask me: Paul is it really necessary to focus on bringing in more women, is it not about who is best suited for the job.  And of course the answer is that you should not appoint women if they don’t have the right skill set, knowledge, experience and attitude to perform in a role. However, in a situation where both a male and female candidate are equally qualified, our research shows that women are 8% more energized to go the extra mile, 7% more likely to stay with the organization and 10% more female employees would recommend their organization as a place to work for their friends, than their male colleagues.

So where does corporate Pakistan stand on gender diversity? The picture currently is bleak at its best. According to the World Bank, Pakistan falls in the bottom ten countries with regard to women in the workforce. Our study showed that only 10% of the employees in participating companies are females and only 5% of them are in leadership roles as opposed to the 25% recommended by gender diversity advocates and governments alike. 

But not all hope is lost! With increasing realization of importance of gender diversity, multinationals have started putting pressure on their Pakistani operations to improve gender balance and are setting an example for local companies too. Progressive Pakistani companies are also taking the lead in creating opportunities for and facilitating women to progress in their careers. Companies just need to remember that hiring and nurturing the best is the only key to success!

Next week I will be sharing what women expect from their employers and how Pakistani companies are living up to their expectations.

You can download our Women @ Work 2013 report or watch our 4 minute presentation here.

– Paul Keijzer

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Moving Your Mentoring Relationship To A Whole New Level

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Having spoken about how to choose a mentor, why somebody should become a mentor and meeting your mentor for the first time, it’s now time to move your mentoring relation to a whole new level.

Your relation with your mentor or mentee is like any other important relationship. It’s built on trust, shared experiences, reciprocity, respecting boundaries and being genuinely interested in the other person. Eric Barker from Barking Up The Wrong Tree made some great suggestions on how to build trust in a relationship:

  • Act with discretion. Keep secrets secret.
  • Communicate often and well. The more you know about each other, the more you are willing to help each other.
  • Match words and deeds. Remember all the promises you make and set realistic expectations so you can meet all of your commitments.
  • Highlight knowledge domain boundaries. If you don’t know something, be willing to admit your lack of knowledge.
  • Hold people accountable for trustworthy behavior. If someone does well, let them know. If they disappoint you, let them know because they will not respect you if you let them walk over you.

For a mentoring relationship to really blossom it has to evolve into an intimate relationship. It is a relation in which both parties are able to disclose their inner most thoughts and concerns, and where both mentor and mentee become interdependent. This of course can’t be hurried, although specific defining moments can certainly accelerate this process. Who doesn’t remember the bond that was created with your best friend when both of you went through that ‘once in a life time experience’.

Ellen Esher and Susan Murphy in their book: Power Mentoring, mention that to deepen the mentoring relationship you need to:

  • Develop a deep understanding of each other’s work and issues
  • Develop a mutual admiration
  • Treat each others as confidants
  • Be open to ideas
  • Help each other focus on solving issues you can influence
  • Create mutual wins

Not all mentoring relations end up in a powerful and highly successful partnership. Sometimes the chemistry or the intent is not there or simply the circumstances are not right. In those cases you have to have the guts to call it a day and move on. Maybe find another moment or maybe find another mentor. Don’t give up, the support you can get from a mentor makes it a worthwhile pursuit and hopefully at some time you can turn the tables and mentor others.

– Paul Keijzer

P.S. If you are interested in being mentored by me, send me a short email (paulkeijzer@engageconsulting.biz) with the reasons why I should chose you as my mentee. I can’t promise I will choose you but I do promise I will respond! 

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Meeting Your Mentor For The First Time

Mentor meetingSo now you have identified your mentor, he or she has said yes and you have agreed to meet for the first time. Now 5 minutes before the first meeting you are getting a bit nervous as you know how important this first meeting is going to be. You ask yourself how do I make sure I set a good foundation for this relationship to flourish. A great question and the simple fact that you ask this question means that you are on the right track.

The most important step in making your first mentor session the start of a powerful relationship is to be clear in your own mind on the following questions:

  • What do I want to get out of this relationship?
  • What can I bring to this meeting that is of value to my mentor?
  • Am I coach-able?
  • Can I take the responsibility for this mentoring relationship? and
  • What can I do to cultivate this relationship?

Don’t expect to get big revelations from your first interaction with your mentor. The first meeting is all about setting the tone and spending the majority of your time at your first meeting in getting to know each other, align expectations and setting the ‘ground rules’ for an effective mentoring relationship.

Getting to know each other
I am sure that when you look at any of the important relations you have in your life, one of the biggest similarities across all these relations is that you know a great deal about this individual and that this individual knows a lot about you. To establish a strong mentoring bond you have to create the same foundation. Be as open as you can, share experiences, look for commonalities and build rapport by asking questions, be humble, listen intently, learn and be appreciative.

Align expectations
Explore, share, discuss and agree what you are looking to get out of this relationship and of course make sure you understand and commit to the mentor getting his share out of the relation. In addition there are many other areas that you need to align yourselves on:

  • What are the boundaries of the relation?
  • What topics are off-limits?
  • Confidentiality of the discussions
  • What behavioral standards you expect from each other?
  • How can you contact each other outside the formal meetings?
  • How long you can commit yourself to the relationship and when it will end?
  • How you will evaluate the relationship?
  • What are the ways out of the relationship if it is not working out?
  • Any possible conflicts of interest?

Meeting practicalities
Then of course there are the logistics you need to agree on:

  • How often do you meet?
  • Who takes responsibility for setting up the meeting?
  • Where will you meet?
  • How long can you meet for?

If you are able to cover all the above you have had a tremendous first meeting and you can be proud that you have set the right foundation for an impactful follow up conversation. Do make sure that at the end of the conversation of course you agree when the next meeting is and that you appreciate the mentor for his/her time, effort and guidance. A sincere thank you always goes a long way!

Enjoy your first mentor meeting and let me know how it went!

– Paul Keijzer

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Why Should You Become A Mentor?

Mentoring

“Before you are a leader success is all about growing yourself, when you are a leader success is all about growing others” – Jack Welch

So why should you and why would you trouble yourself in making the effort, investing time and emotional capital in trying to mentor someone junior. Of course you should not. If you really feel that mentoring someone younger is a burden then is not worth it, please don’t do it because it will not work and will leave a bad taste in everybody’s mouth.

Let me however ask you a question. When you are 85 and looking back on your career and people are asked to summarize your achievements, which of the below statements would you prefer (you can only choose one of the two)

“John has been an amazing achiever. He beat the competition, doubled our market share, tripled the revenue of the company and quadrupled the profit. Shareholders loved him for dividend soared and made them rich”

Versus

“John was a real talent magnet; he attracted the best and no matter your ability he was able to help individuals grow beyond what they thought was possible. Whoever worked with him succeeded to bigger jobs and 10 of them became CEO’s of other large companies. They all recognize him for the impact he had on their career”

Personally I would choose the second example any time. Why? Simply because financial results are as lasting as the calendar they are made in. Ho Chi Minh, the founding father of modern Vietnam captured this beautifully when he said “to reap a return in 10 years plant trees, to reap a return in 100 years cultivate the people”.

Even if you are not driven by the desire to positively impact another person’s career, then here are some other reasons why you should consider mentoring:

1. Mentoring others accelerates your own career
First and foremost mentoring will accelerate your own career. Developing talent for most companies is a capability that they will carefully assess regarding the potential of a future leader. Your ability to attract, support and push mentees forward proves to your managers that you have the ability to not only deliver results, but also the talent needed to further grow the organization.

2. You will in return learn as well
Mentoring someone younger gives you the opportunity to learn from others. You will be challenged to stay on top of your game by teaching others. You get the opportunity to see the world from someone else’s perspective, you get an opportunity to stay in tune with what is ‘really’ happening in the organization and hopefully have an opportunity to get infused with new ideas as you will be stepping outside your normal circle of influence.

3. Build long lasting reciprocal relationships
Finally, mutual beneficial mentoring relationships last a life time. Giving the opportunity to help each other out over a long period of time will at some point in time prove that you would appreciate if your mentee could mentor you.

Senior managers will share their knowledge and experience and in turn the junior upcoming talent will bring to your table innovative and new ideas to allow you to be the best you can be!

Next week I will write about how to make a mentoring relationship work for both parties.

– Paul Keijzer

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